Terms of service

Effective Date: July 2024

Welcome to Ali Kingravi (the “Website”), operated by Ali Kingravi (“we,” “our,” or “us”). By accessing or using our services, you agree to these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.

1. Services Provided

We provide AI automation solutions, including customer service chatbots and other custom automation tools, as well as informational content through blogs and videos.

2. User Responsibilities

By using our services, you agree to:

  • Not misuse our AI solutions for unethical or illegal purposes.
  • Not violate copyright or intellectual property laws.
  • Not attempt to gain unauthorized access to our website, systems, or services.

3. Service Delivery

Our services are delivered via direct consultations, including meetings and calls. Ongoing support and product updates are provided regularly as part of the service agreement.

4. Refund Policy

  • Refunds are only available if you cancel the service within the first 2 days of signing the agreement.
  • After this period, we operate a no-refund policy for work carried out.
  • We will make every effort to ensure customer satisfaction with the services provided.

5. Intellectual Property

  • The AI solutions we develop remain our exclusive intellectual property.
  • Any data provided by the client for training the AI solutions remains the sole property of the client.
    • Clients must ensure that sensitive or private data is not used for training purposes.
    • Clients are responsible for pointing out which data must not be included in the training process.
  • Users must obtain explicit written permission to use, reproduce, or distribute any materials created by us outside the scope of the agreed services.

6. Termination of Service

We reserve the right to terminate services if:

  • Users misuse our AI solutions.
  • Payments are not made as agreed.
  • Users breach these Terms or other agreements.

7. Disclaimer of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our services. We make no guarantees of specific outcomes from our AI solutions.

8. Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved exclusively in UK courts.

If you have any questions, contact us via our website’s contact form.

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